MTB Suspensions Services Fox Rockshox Öhlins

MTB SUSPENSION SERVICES

Any question? 076 572 25 46 / contact@pmbswiss.ch


How to order

There is three ways to order services:

Important: service packs with reduced pricing are only available for orders paid online


 

Service Levels

  • Service: full service according to the manufacturer's recommendations; chassis + damper + spring + oil + grease + seals
  • PRO Service: full service with higher specifications to achieve better performance and/or durability - involve higher grade oil and grease and/or higher grade service kits depending on the reality of each suspension model

Service Options

  • Damper Upgrade (fork only): replacement of the damper by the latest highest performance model compatible with the fork
  • Luftkappe: air piston upgrade with larger negative chamber for improved reactivity, comfort and support; compatible with F38, F36, F34 and ZEB; compatibility limited to Solo Air variants for Lyrik, Pike, Yari and Revelation
  • Secus: air spring upgrade with very large negative chamber for the highest reactivity, comfort and support
  • Smashpot: coil spring conversion to reduce friction, increase reactivity, comfort and support with additional anti-bottom out features
  • Re-valving: hydraulic tuning based on shim stacks
  • Spring Tuning: air spring tuning using volume spacers and tokens
  • Tractive (Rockshox Super Deluxe only): double hydraulic upgrade with personalised settings + reservoir upgrade
  • Travel Change: modification of travel following the manufacturer's specifications
  • Resize (TTX22M only): modification of shock length following the manufacturer's specifications
  • New Cylinder Head: replacement of cylinder head for damaged cylinder heads

38 MM ENDURO FORKS

Fork Service Options + additional work when required Service + Upgrade Packs (10% off)
Standard PRO New Damper Luftkappe Secus Smashpot Revalving Spring Tuning
Fox 38 229 259 +550 (GRIP2 Factory) +115+60 +290+60 +380+60 +70 +70 329-1099
Öhlins RXF38 219 249 - - - - +130 +70 -
Rockshox ZEB 219 249 +349 (Charger 2.1 RC2 Ultimate) +115+60 +290+60 +380+60 - +70 299-799
Rockshox Domain 2021-2022 209 239 - - - - - +70 -

36-35-34 MM TRAIL/ENDURO FORKS

Fork Service Options + additional work when required Service + Upgrade Packs (10% off)
Standard PRO New Damper Luftkappe Secus Smashpot Revalving Spring Tuning
Fox 36 Factory 209 239 +490 (GRIP2 Factory) +115+60 +290+60 +380+60 +140 +70 299-999
Fox 36 Performance 209 239 +490 (GRIP2 Factory) +115+60 +290+60 +380+60 +140 +70 299-999
Fox 36 Rhythm 209 239 +490 (GRIP2 Factory) - +290+60 +380+60 +70 +70 499-999
Fox 34 Factory/Performance 140-160 MM 199 229 +490 (GRIP2 Factory) +115+60 +290+60 - +70 +70 499-999
Fox 34 Rhythm 199 229 - +115+60 +290+60 +380+60 +70 +70 499
Öhlins RXF36 m.2 209 239 - - - +380+60 +140 +70 269-899
Öhlins RXF36 EVO 249 279 +490 (TTX18 m.2) - - +380+60 +140 +70 269-899
Öhlins RXF36 (original) 249 - +490 (TTX18 m.2) - - +380+60 +140 +70 269-899
Öhlins RXF34 249 - - - - - +140 +70 -
Rockshox Lyrik 189 219 +349 (Charger 2.1 RC2 Ultimate) +115+60 (Solo Air) +290+60 +380+60 - +70 499-799
Rockshox Yari 189 219 +349 (Charger 2.1 RC2 Ultimate) +115+60 (Solo Air) +290+60 +380+60 - +70 499-799
Rockshox Pike 189 219 +349 (Charger 2.1 RC2 Ultimate) +115+60 (Solo Air) +290+60 +380+60 - +70 499-799
Rockshox Revelation 189 219 +349 (Charger 2.1 RC2 Ultimate) - +290+60 +380+60 - +70 499-799
Rockshox 35 189 219 - - - - - +70 -
Marzocchi Z1 2018-2022 209 239 +490 (GRIP2 Factory) - +290+60 +380+60 +70 +70 499-999
Marzocchi Z2 2019-2022 209 239 +490 (GRIP2 Factory) - +290+60 - +70 +70 -

DH FORKS

Fork Service Options + additional work when required

Service + Upgrade Packs

(10% off)

Standard PRO GRIP2Factory Charger 2.1 Ultimate Secus Revalving Spring Tuning
Fox 40 219 249 +650 - +290+60 +70 +70 499-1099
Öhlins DH38 219 249 - - - +140 +70 -
Rockshox Boxxer 209 239 - +399 +290+60 - +70 599-899
Marzocchi Bomber 58 219 249 +650 - +290+60 +70 +70 499-999

XC FORKS

Fork Service

Options + additional work when required

Standard PRO GRIP FIT4 Charger 2 Charger RLC Charger Race Day Spring Tuning Remote Control 2Pos Remote Control 3Pos
Fox 34 Step-Cast 249 279 +249 +369 - - - +70 +69 +129-249
Fox 32 Step-Cast 249 279 +249 +369 - - - +70 +69 +129-249
Fox 32 AX & TC 249 279 +249 +369 - - - +70 +69 +129-249
Rockshox SID (32mm) 229 259 - - +339 +425 +325 +70 +99 +129-249
Rockshox SID (35mm) 229 259 - - - - +325 +70 +99 +129-249
Rockshox SID for Scott 229 259 - - +339 +449 +325 +70 +99 +129-249
Rockshox Reba 229 259 - - +339 +425 - +70 +99 +129-249

COIL SHOCKS

Shock Service Options
Standard PRO

Tractive (1)

Resize (2)

Revalving Spring Calculation Travel Change New Cylinder Head New Spring New Lightweight Spring (3)
Fox DHX2 Factory 249 279 - - +149 +50 +50 +300 +79 +199
Fox DHX2 Performance 229 259 - - +69 +50 +50 +300 +79 +199
Fox DHX (2021-2022) 199 229 - - +69 +50 +50 +250 +79 +199
Fox DHX RC 179 209 - -            
Fox Van 179 209 - -            
Öhlins TTX22M 199 269 - 399-599 +149 +50 +50 +200 - +100-130
Rockshox Super Deluxe Coil 179 219 350 - +109 +50 +50 - +69 -
Rockshox Vivid Coil 199 - - - +109 +50 - - +69 -
Rockshox Kage 199 - - - +109 +50 - - +69 -
Marzocchi Bomber CR 179 209 - 399 +69 +50 +50 +150 +79 +199

(1) PRO Service + Vorsprung Tractive

(2) Resize: change of length and travel, PRO service included; include travel change if needed

(3) Fox & Marzocchi: Orange SLS spring, Öhlins: Lightweight Spring

 

AIR SHOCKS

Shock Service Options
Standard PRO

Tractive (1)

Revalving (2) Spring Tuning Travel Change New Cylinder Head MegNeg (3)
Fox X2 Factory 249 279 - +69 +69 +50 +300 -
Fox X2 Performance 229 259 - +69 +69 +50 +300 -
Fox Float X 189 219 - +69 +69 +50 +269 -
Fox DPX2 189 219 - +69 +69 +50 +269 -
Fox DPS 189 219 - +69 +69 +50 +269 -
Fox CTD 189 - - - +69 - - -
Fox Nude DPS 199 - - - - - - -
Fox RP23 269 - - - - - - -
Öhlins TTX Air 229 - - - +69 +50 +200 -
Rockshox Super Deluxe Air 209 249 350 +129 +69 +50 - +109
Rockshox/Trek Re:Aktiv 269 - - - - - - -
Rockshox Deluxe 199 - - - +69 +50 - +109
Rockshox Monarch Plus 209 - - +69 +69 +50 - -
Rockshox Monarch 209 - - +69 +69 +50 - -

(1) PRO Service + Vorsprung Tractive

(2) Per stack; if rebound + compression revalving: 2x69 CHF

(3) Air Can with larger negative chamber, Rockshox only


 

    Ship your suspensions

    • Remove your fork and shock from your bike following the bike manufacturer instructions
    • Pack your suspension with appropriate padding to make sure the suspensions are not damaged
    • Need a box? We can send you one: box

    Bring your suspensions

    • It is not possible to visit the workshop without an appointment
    • To book an appointment: 076 572 25 46 / contact@pmbswiss.ch
    • Appointment are possible on:
      • Monday to Friday, 10:00 to 15:00 non stop
      • Saturday, 10:00 to 17:00 non stop

    Appointment

    • To book an appointment: 076 572 25 46 / contact@pmbswiss.ch
    • Appointment are possible on:
      • Monday to Friday, 10:00 to 15:00 non stop
      • Saturday, 10:00 to 17:00 non stop

    Services: what is included

    Wonder what happens in a PMB Suspension service? Here is the step-by-step:

    • Inspection: check for function and any damage
    • If the suspension does not pass for standard service: quote sent by email for approval
    • Complete teardown
    • Cleaning and inspection of all internal parts
    • Replacement of worn parts: O-rings, X-ring, glide ring, seal head - when applicable
    • Replacement of dust wiper seals by SKF version when applicable
    • Forks: replacement of foams
    • Replacement of sealing grease by superior Fuchs Renolit CaH92
    • Replacement of function grease with superior silicon-based grease or proprietary anti-friction grease
    • Bushing adjustment when applicable
    • Full reassembly of the suspension
    • Bleed with vaccum system with automatic pump for perfect bleeding
    • Nitrogen charge when applicabnle
    • Complete dyno testing of functions: compression, rebound, lockout
    • Installation of new o-ring SAG indicator when applicable
    • PMB sticker certifying a factory warranty on parts and 3 months on labor

    Want to order a service? Order online or fill out a service form!


    Supported Suspensions

    • MTB Suspensions only
    • Rockshox: all except RS-1, Vivid Air, Brain and Reaktiv
    • Fox: all except ICD/IRD, Brain, Reaktiv, Isostrut, DYAD, Gemini
    • Öhlins: all except STX22
    • Marzocchi: all models released since 2018

    Unsupported Suspensions

    • Non-supported brands: SR Suntour, BOS, Cane Creek, DT Swiss, DVO, EXT, Formula, Lefty, MRP, Scott Equalizer, XFusion

      Service with Bike

      • Include suspension service with removal of the suspensions and re-installation on the bike
      • Only possible on saturdays with an appointment (see above)

      Other costs related to suspension services

      • Service without appointment surcharge: 150 CHF
      • Service cancellation, for any reason: 150 CHF
      • Fork recycling: 50 CHF
      • Shock recycling: 50 CHF
      • Sub-assembly recycling: 25 CHF
      • Packaging recycling: minimum 10 CHF depending on the size and type
      • Re-assembly without service, for any reason: 150 CHF - working order not guaranteed
      • Storage after invoicing: 5 CHF / day, applicable after 1 week of no customer pickup - applicable when no prior agreement
      • Bike storage for any reason: 20 CHF / day - applicable when no prior agreement
      • Ultra sound cleaning for heavily contaminated parts: minimum 20 CHF

      Other services related to suspensions

      The following services are billed based on hourly cost and cost of parts:

      • Tuning
      • Repairs
      • Warranty handling for suspensions bought from other retailers
      • Suspension setup outside of normal service: air pressure, compression adjustment, rebound adjustment
      • Suspension troubleshooting and root cause analysis
      • Suspension modification (travel change..)
      • Suspension theory
      • Assistance on new purchase (new bike, new suspension..)
      • Race support
      • Consulting
      • Sticker application
      • Adaptation of mounting hardware
      • Spring rate calculation
      • Suspension removal from the bike and re-installation on the bike
      • Suspension replacement (suspension not included)
      • Storage
      • Any other type of services

      Hourly rate 200 CHF, minimum charge 50 CHF

       


        International Service Orders

        At the moment, customers outside of Switzerland can not order services online. If you want to order a service from outside Switzerland: contact us.

        Service Packs

        Include: 1x fork service + 1x shock service + shipping cost back to you

        Fox F+A Fox Service Pack
        Rockshox F+A Rockshox Service Pack
        Öhlins F+A Öhlins Service Pack
        Marzocchi F+A Marzocchi Service Pack

         

        Service Pack Options

        Option Price Turnaround Notes
        Standard 369 4-5 days

        Shipped by customer

        Return by PMB (Post, UPS, DHL)

        Fox 50 CHF surcharge 4-5 days Coverage of higher requirements for services
        Öhlins 30 CHF surcharge 4-5 days Coverage of higher requirements for services
        Express 100 CHF surcharge 24-48H

        Shipped by customer

        Express by PMB (Post, UPS, DHL)

        PRO 30-50 CHF surcharge Standard or express Higher grade seals, oil and grease
        With bike 150 CHF surcharge (*) Same day

        Include removal from the bike and re-installation on the bike

        Customer bring in and take out

        Saturdays only

        Appointment required

        (*) provided that no extended work is required


        ABOUT PMB SUSPENSION

        PMB Suspension started professional suspensions service in Switzerland in 2012. All services are done in agreement with related brands. PMB Suspension is ran by Luc Byhet, Cytech Master Technician Level 4, part of the Öhlins team on World Cup stages in Switzerland since 2018. PMB Suspension is based in south-west Switzerland.