MTB SUSPENSION SERVICES IN SWITZERLAND

MTB SUSPENSION SERVICES IN SWITZERLAND

PMB Suspension provides services for Fox, Öhlins, Rockshox, Marzocchi and SR Suntour suspensions. We also offer upgrades from Vorsprung Suspension. The majority of services are completed in 3 days from the time we receive it to the time we send it back. Services of suspensions with exceptional problems can take up to 2-3 weeks in order to get the parts.

Feel free to reach us at contact@pmbswiss.ch or +41 76 572 25 46, business hours: 10AM-6PM Monday to Friday

Marzocchi Services

Marzocchi

Rockshox services

Rockshox

Long Box / Fork Box Service Rajapack

Need a box?

Ordering a Service

You can order online or offline. Ordering online mean using this website for order and payment. Ordering offline mean printing our service sheet, completing it and paying with e-banking.

Ordering the service online is the fastest way to get things done. Online payments are 100% secured and encrypted. This way we secure the parts before the suspension arrive to us and we ship the suspensions back we the service is completed.

Online Ordering

Option 1: order online + send the suspension

To do:

  • Order and pay online
  • Send the suspension using your own box or a box we send to you
  • The suspension is sent back to you when ready

Benefits:

  • Online order: the parts are secured for you before the suspension arrive
  • Faster service and shipment

 

 

Option 2: order online + bring the suspension [updated for COVID-19]

Todo:

  • Order and pay online
  • Book an appointment: contact@pmbswiss.ch / +41 76 572 25 46
  • Bring the suspension: a drop-off box will be left outside of PMB for you
  • Come back when ready

Benefits:

  • Online order: the parts are secured for you before the suspension arrive
  • No shipping
Offline Ordering

Option 3: send the suspension + pay with e-banking

To do:

  • Fill the service form
  • Send the suspension to PMB Suspension, route de Chatel-St-Denis 38 1805 JONGNY
  • We will give a quote if anything is unclear or outside of the norm
  • Pay for service with e-banking
  • The suspension is sent back to you

Benefits:

  • No online payment

Drawback

  • Not the fastest

 

 

Option 4: bring the suspension + pay at the workshop [updated for COVID-19]

Todo:

  • Book an appointment: contact@pmbswiss.ch / +41 76 572 25 46
  • Bring the suspension
  • Fill the service form at the workshop or before coming
  • Bring the suspension: a drop-off box will be left outside of PMB for you
  • Come back when ready
  • Pay at the workshop

Benefits:

  • No online payment
  • No shipping

Drawback

  • Not the fastest

Shipping

Please make sur to clean your suspensions before sending to us and pack the suspension to prevent damage using paper, foam or bubble wrap. We recommend using La Poste, DPD, UPS or DHL as they deliver parcels to us daily. If you need a box we can send you one.

Address:

PMB Suspension

Route de Châtel-Saint-Denis 38

1805 Jongny

Switzerland

Delivery

We use Post Priority for delivery.

Customers outside of Switzerland

For items coming from outside Switzerland (international shipping): please make sure to clearly marked the package with "temporary import for warranty / repair / return" not as "merchandise" ou "sale of goods". If in doubt as to specify this, ask your shipping carrier. Also, please ensure commercial value is listed at zero (or 1 CHF if your carrier will not accept a zero value). Additional costs (import, shipping) will be billed to the customer.

Terms & Conditions

Detailed Terms & Conditions are available here.

Contact

Feel free to reach us at contact@pmbswiss.ch or +41 76 572 25 46, business hours: 10AM-6PM Monday to Friday